PRIVACY NOTICE

GENE-CELLS MOLECULAR MEDICINE, with its registered address at AVENIDA DAVID ALFARO SIQUEIROS, Exterior Number 2795, Interior Number 305, Colonia ZONA URBANA RIO TIJUANA, Postal Code 22010, TIJUANA, BAJA CALIFORNIA, is responsible for the use and protection of your personal data, and in this regard we inform you of the following:

1. PURPOSES OF DATA PROCESSING

We will use the personal data we collect from you for the following purposes, which are necessary for the service you request:

• Support and contact: Responding to your requests for information submitted through our web forms.
• Business relationship: Registration of customers, suppliers and healthcare professionals interested in our biotechnology services.
• Medical and biotechnology services: Follow-up of product application protocols (enzymes, growth factors, stem cells) and management of results.
• Legal compliance: Fulfilling the obligations undertaken with you and with the corresponding health authorities.

Additionally, we will use your personal information for the following secondary purposes:

• Sending newsletters about biotechnology innovations.
• Advertising and commercial prospecting about new products.
• Conducting quality and satisfaction surveys.

2. PERSONAL DATA COLLECTED

To carry out the purposes described in this privacy notice, we will use the following personal data:

• Identification data: Full name.
• Contact data: Email, phone number.
• Professional data: Medical specialty, professional license number.
• Browsing data: IP address, browser type, cookies.

3. SENSITIVE PERSONAL DATA

Please note that personal data considered sensitive may be collected, such as present and future health status, genetic information and medical history. This data will be handled under the strictest security measures to guarantee its confidentiality.

4. DATA TRANSFERS

Your personal data may be shared within and outside the country with health authorities (COFEPRIS or others), companies of the same group and partner laboratories.

5. ARCO RIGHTS (ACCESS, RECTIFICATION, CANCELLATION, AND OBJECTION)

You have the right to know what personal data we hold about you (Access), to request the correction of your information (Rectification), to have it deleted from our records (Cancellation) or to object to the use of your data for specific purposes (Opposition). To exercise any of these rights, send your request by email to [email protected] or call 56 62 29 23 51.

6. USE OF TRACKING TECHNOLOGIES (COOKIES)

On our website we use cookies and other technologies to monitor your behavior as a user and provide you with a better service. You can disable these technologies through your browser settings.

7. CHANGES TO THIS PRIVACY NOTICE

This privacy notice may be amended as a result of new legal requirements or our own needs. We are committed to keeping you informed of any changes through our website: https://gencellorthopedics.com/.

Last updated: March 11, 2026.